Terms of Service

Last updated: January 30, 2026

Acceptance of Terms

By accessing or using ragleaf services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

Use License

We grant you a limited, non-exclusive, non-transferable license to use our services in accordance with these terms and your subscription plan. This license includes:

  • Access to our API and SDKs
  • Use of our documentation and resources
  • Technical support as specified in your plan

Restrictions

You may not:

  • Reverse engineer or attempt to extract source code
  • Resell or redistribute our services
  • Use our services for illegal purposes
  • Exceed rate limits or abuse our infrastructure
  • Share your API keys or account credentials

Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to our services. We may modify or discontinue services with reasonable notice. Our target uptime is 99.9% as specified in our SLA.

User Responsibilities

You are responsible for:

  • Maintaining the security of your account
  • All activity that occurs under your account
  • Complying with applicable laws and regulations
  • Ensuring your use does not violate third-party rights
  • Backing up your data

Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for all fees. Refunds are provided according to our refund policy.

Intellectual Property

All intellectual property rights in our services, including software, documentation, and trademarks, remain our property. You retain all rights to your data and content.

Data Processing

We process your data as described in our Privacy Policy. You grant us the right to process your data to provide our services.

Limitation of Liability

To the maximum extent permitted by law, ragleaf shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services, including but not limited to:

  • Loss of profits or revenue
  • Loss of data or business opportunities
  • Service interruptions
  • Third-party claims

Indemnification

You agree to indemnify and hold harmless ragleaf from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Termination

We may terminate or suspend your account immediately if you breach these terms. Upon termination, your right to use our services ceases immediately.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of material changes via email or through our service. Continued use after changes constitutes acceptance.

Governing Law

These terms are governed by the laws of the State of California, United States, without regard to conflict of law provisions.

Contact

For questions about these Terms, contact us at:

Email: legal@ragleaf.dev
Address: ragleaf Inc., 123 AI Street, San Francisco, CA 94105